This site has minimum order USD$250 for business, resellers and importers who require Industrial ISO9001:2015 and CE Compliant air tools, otherwise non-refundable USD$50 low order processing labor fee applies. The orders placed on this website is "order-to-make" with production lead time up to 30 days and industrial heavy duty impact wrenches are up to 60 days. Need the tool now? Please shop at Master Palm Pneumatic official Site.
Payment Policy
Master Air Tool Ltd Co values your personal information and credit card security for all your transaction with us. We would never ask for your credit card information. For PCI Compliance, you will need to handle all payment directly through mastertoolsupply.com order process or make payment directly through our online billing system. Our server is PCI Compliant as well. SSLv3 and SSLv2 are disabled to prevent any security flaws. You may use security protocol TLS 1.2 to shop online directly on www.mastertoolsupply.com. We manually review each order and verify each order through email or phone, even though you can make payment online immediately through our online credit card processing. You may also call in to place an order and then make a payment through our VIP online billing system.
In order to provide an easy and fast way of ordering, we accept the following payment methods:
Credit Card Payment Option
Use your credit cards on MasterToolSupply.com is secured. All your transaction is encrypted via SSL and no credit card information are stored on our own servers. We accept Visa/MasterCard/Discover/American Express/JCB/Dinner's Card, debit card and gift card with those credit card logos on it for payments.
All orders are processed to be fulfilled after payment is confirmed and received. Once you submit the order to us, your credit card will be charged with the total amount of the invoice and the authorized amount will be taken away from your available credit in your credit or debit card, therefore, our merchant service provider will be able to fully validate your credit card thoroughly. There will not be any duplicate authorization or charge on your credit cards. If there is any duplicate charges, please call us immediately at 1.501.255.0331 ext 201.
If you decide to cancel your order, you will need to cancel the order within the first 24 hours after you submit your order online or offline by sending us an email or just call us. We are not liable for any overdraft fees incurred by your credit card or debit card issuers. Some items may require more time to fulfill and it is specified during your checkout process. If you decide to cancel the order due to the fact that you can not wait, you need to cancel the order within first 24 hours. Otherwise the order can not be cancelled because the production line has arranged your order for assembling. We are a wholesaler and a manufacturer, not a consumer retail store. However, if you really need to cancel an order prior to its shipment, you may contact your sales representative to arrange the cancellation. However, not all requests will be granted.
Please be advised that. We do not store your credit card information in our company or store, however our credit card processor will have the credit card information you enter during checkout process in order to process payment. Once you place an order, your credit card information is encrypted and sent to our credit card processor for payment approval. This information is transmitted with encryption to our credit card processor's secured and PCI compliant server. Once we receive your order after payment is approved, our sales representative "may" call you to verify your order and verify your credit card information if you checkout using credit card payment option.
Split Credit Card Payment
If you need to split your credit card payment for an order, please contact us so that we can arrange the split payment directly from our online billing system. Please email your order to sales@mastertoolsupply.com
Paypal Payment (new)
Master Air Tool Ltd Co now accept paypal payments including paypal credit. Just select paypal payment as your payment method and you can pay with your paypal account directly including paypal credit.
Check Payment
We accept check payment. To use check payment, just checkout as usual and follow the system instruction. Please be advised that we can not ship out your order until your check is cleared in our bank. Any bounced check will induce a USD$35 check bounced fee charged by our financial institutions. Currently we are only able to accept check payment from USA and Canada.
Bank to Bank Wire Transfer
Currently we do not accept telewire transfer to avoid frauds or any other security risks. Please either pay through credit cards or check. If you are authorized distributor and order more than USD$2000, you may elect to pay either via check or wire transfer.
Store Credit
When you place an order, if your account has available store credits, the store credit will be used to pay for your order first automatically. All store credit is non-refundable and can only be used on www.mastertoolsupply.com or www.masterpalmusa.com. Customers who wants to get further discount can purchase store credit. Each store credit you purchase, we will add additional 5% of what you pay for the store credit as free bonus. To purchase store credit, please visit https://www.mastertoolsupply.com/request-to-buy-store-credit.html
No Processing Fee
Master Air Tool Ltd Co, USA does not charge any processing fee for any orders. And all orders over USD$250 within continental USA are shipped free via USPS priority mail.
